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All employees, volunteers, contractors, interns, and individuals granted access to the WV Statewide HMIS must comply with all policies, procedures, and standards governing the use of the Homeless Management Information System (HMIS).
By signing this User Agreement, I am requesting access to the WV Statewide HMIS and acknowledge my responsibility to follow all HMIS privacy, confidentiality, security, and ethical standards. I understand that failure to comply with these requirements may result in suspension or termination of my HMIS access.
HMIS contains confidential and protected participant information. Authorized Users are expected to handle all HMIS data in accordance with professional, ethical, and legal standards, including all applicable federal, state, local and CoC privacy and security requirements.
I understand that my User ID and Password are assigned solely to me and may not be shared with any other individual.*
I will take reasonable steps to maintain the security and confidentiality of my password and login credentials.*
I am responsible for ensuring HMIS Privacy Notices and/or Privacy Signs are appropriately displayed within my agency or anywhere HMIS data is entered.*
I understand that clients may request to receive the applicable HMIS Privacy Notice and provide consent information before data is collected or shared.*
I may only access, view, use, disclose, or obtain HMIS information necessary to perform my assigned job responsibilities.*
I will secure or log off my workstation whenever leaving my work area to protect confidential client information.*
I understand that failure to maintain workstation security may result in unauthorized access or confidentiality breaches.*
I understand that inactive HMIS accounts may be disabled or removed after extended periods of non-use.*
Any printed or downloaded HMIS information will be stored securely and destroyed appropriately when no longer needed.*
If I become aware of or suspect unauthorized access, misuse, or a security incident, I will immediately notify my Agency HMIS Contact or the WVBoS HMIS Lead Agency (WVCEH).*
I understand that HMIS access is dependent upon demonstrating competency in HMIS use, data entry, and applicable program requirements.*
I agree to participate in required HMIS trainings, user meetings, and refresher courses as directed.*
If I take an extended leave of absence, I will notify the appropriate HMIS contact so my account access may be temporarily adjusted if necessary.*
If my employment or affiliation with my agency ends, I understand my HMIS access must be terminated immediately.*
I will make reasonable efforts to avoid creating duplicate client records by reviewing identifying information before creating a new client profile.*
I am responsible for entering complete, accurate, and timely client information into HMIS.*
I will not intentionally overwrite previously collected complete data with incomplete or inaccurate information.*
I will make every reasonable effort to collect accurate information during intake, assessment, review, exit, and follow-up activities.*
I understand that updated information must be entered into applicable HMIS assessments and records.*
If authorized to work remotely, I will maintain the same privacy and security standards required within the workplace.*
I am responsible for ensuring that HMIS data, Protected Personal Information (PPI), and client information are not entered into unauthorized artificial intelligence (AI) systems, applications, or tools.*
I understand that any use of AI-generated content related to HMIS must be reviewed for accuracy, confidentiality, and compliance with all applicable HMIS privacy and security requirements.*
I am responsible for disclosing any actual, potential, or perceived conflict of interest involving my access to HMIS records, including situations where I, a family member, or a household member receive services documented in HMIS.*
I understand that I may not access, search for, view, or disclose HMIS records involving myself, family members, household members, friends, or personal acquaintances unless specifically authorized as part of my assigned job duties.*
I will interact with partner agencies, staff, and participants in a respectful, professional, fair, and ethical manner.*
I understand that maintaining professional conduct is an ongoing responsibility of all HMIS users.*
I recognize that protecting participant confidentiality and well-being is a primary responsibility.*
I will not share HMIS information with individuals who are not authorized HMIS users.*
I will not enter discriminatory, inappropriate, or offensive comments into HMIS.*